IVYBAE DOMICILIARY, DOMESTIC AND SOCIAL SUPPORT

Home is where the heart is...

...home is where the care is.

IVYBAE CARE provide a wide range of domiciliary, domestic and social support

We believe that home is a feeling and not just a place. That’s why we're right behind people who wish to remain at home and be independent for as long as it is safe to do so.

our services

Our home care team specialises in providing dependable, trustworthy, high quality home care for private individuals and organisations.

We can provide care support for:

Adults aged 18 to 65.

Adults aged 65+.

People who are suffering dementia.

People with sensory impairments.

People who have a physical disability.

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Including:

Assistance with dressing/undressing - getting up in the morning and preparing for bed at night
Assistance with bathing, showering, and washing.
Assistance with skin care, washing hair and cleaning teeth.
Manicuring and foot care but not cutting toenails
Assistance with bed bathing
Assistance with toileting and use of incontinence aids.
Assistance with medication and health-related duties (in accordance with the written Care Plan)
Night sleepover or sitting service and day sitting services.
Assisting with the feeding
End of life care
Support, supervision or prompting any of the above

Including:

Companionship, social skills, social interaction
Reminiscing and mental awareness stimulation
Letter writing, reading and managing correspondence.
Escorting to medical and social appointments
Escorting to educational/employment establishments
Pet care
Participation in hobbies
Walking and traveling

Including:

Preparation of food, shopping, cooking, washing up and menu planning.
Cleaning and general routine household tasks
Shopping
Laundry (including incontinence laundry)

the personal touch

TRUST IS THE FOUNDATION OF IVYBAE CARE.

We only employ carers with the skills, education, training, prior work experience and attitude that complement and enhance the quality of care we deliver.

All job applicants are required to apply for enhanced disclosure from the Disclosure and Barring Service and we run DVLA checks for care and support workers in order to be be satisfied that our clients are in safe hands.

Ivybae Care workers also undergo a comprehensive training program and we invest in our people through a committment to personal development and training opportunities.

our values

At the heart of our philosophy lies the belief that the individuals, organisations, and businesses we work with deserve a partner that they can trust to deliver.

DIGNITY & FAIRNESS

Each client is regarded as an individual and given special attention. They are treated equally and fairly.

PROFESSIONALISM

Clients are cared for by people who are competent, well trained, and capable of understanding each person’s individuality.

RESPECT & PRIVACY

Cultural, religious, and spiritual beliefs are respected and our clients are afforded privacy for themselves and their belongings.

KINDNESS

Our clients feel safe, loved and know that someone cares to help them live a life that is full of happiness and contentment.

AUTONOMY

Our clients are informed about all important decisions that affect them and can make their own, independent choices.

ACCOUNTABILITY

Our clients have the right to complain about anything they feel is unfair or unjust, and have that complaint listened and responded to.

affordable solutions

HELP WITH FUNDING.

When approaching care funding for the first time, it can all feel a bit overwhelming. You may not know where’s best to start. Our team can direct you to care funding options, helping you get the care services for which you're eligible.

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testimonials

WHAT OUR CLIENTS SAY.

"Thank you for your help – I do not know what I would do without you. You made my life liveable. It's like having a friend come to visit me every day."

Nick, Ilfracombe
"Steph, Summer and team very kindly cared for my Aunt June. Without their gentle, capable help, she would never have been able to continue in her own home (as she really wanted). Nothing was too much trouble- whatever and whenever requested. When her health became much worse- they would speak to the doctor/ nurse, organise care- and wait with her while help arrived. June was very lucky to have their care, and it was so reassuring for us. I highly recommend Ivybae Care- they are a special team."

Helen, Devon
"Ivybae are putting the heart back into care in the community. The team work compassionately with their clients & families; not just to meet their daily living needs, but to put joy back into their lives. Ivybae are dedicated, pro-active, & committed to delivering the highest level of person centred care. I can't recommend them highly enough!"

Lynette, Ilfracombe
"I can’t say enough in recommending Carly to anyone who may be contemplating care for a loved one. She is so kind and compassionate - and most importantly of all – she truly cares for those she cares for!"

Jim, North Devon

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"I really don't know what I would do without the Ivybae Care girls we managed to get my mother home and is now living independently. She misses all the staff as she can now manage without them, but it is all thanks to their confidence building this has been possible."

Gaughter of Mrs B., Ilfracombe

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